Welcome to Bahia Principe Grand Tulum

Try our brand new e-Concierge.
Chat with us from 9:00 to 21:00

Privilege Lounge

The Privilege Concierge awaits to pamper you. Access a range of exclusive member services available only in the Privilege Lounge.


• Personalized Privilege Concierge services
• Private Check-in & Check-out
• Early Check-in and late Check-out
• Full serviced bar with premium drinks
• Dinner reservations
• Unlimited international phone calls

Dial 27781, 27782, or 27783 if you need assistance from the Concierge.

Open from 8:00 to 22:00.
Outside of this schedule please dial 8585   for the hotel Concierge Service.

Privilege Beach

An exclusive spot for everyone in the family, located in the beach area of the Bahia Principe Grand Tulum. Enjoy a refreshing drink as you spend your days in paradise.

• Exclusive area for members
• Premium Drinks

Open from 9:00 to 17:00.

enjoy the #bppcexperience

• Unlimited reservations at the specialty restaurants
• Access to the Privilege Club carts
• Premium WiFi throughout the hotel
• 20% off in Bahia Spa
• Special discounts on excursions
• Special discounts on Scubaquatic
• 20% off at the Lobby Shop & Tequileria
• 20% off on wine bottles
• 20% off in hotel bars
• 20% off on special dinners
• Special rate at the Riviera Maya Golf Course


Enjoy it all and share your vacation photos using the hashtag #VacationAsYouAre or #PCExperience




Services may be subject to availability and changes without prior notice. Please consult with the Privilege Concierge for additional information.